Our security policy

DDR sistemas, C.A., acting as commercial intermediaries for Fábrica de Tabaco Bermúdez, respects the right to privacy of all its customers, and in general of all those who provide personal data to the company through this Web site. The following policies describe how www.crispinpatino.com.ve collects, protects, and makes use of customer information.

Privacy policy

www.crispinpatino.com.ve does not retain any customer information (name, address, telephone, e-mail) unless it is submitted voluntarily. If you sign up for an account on our website, we will ask for personal information (name, address, email and phone number.) This information will be saved in your personal account. Once you are registered with a user name and password you can make purchases on our website. When you make a purchase on www.crispinpatino.com.ve, you will also be asked for your credit card information, as well as the address to which your purchases will be sent. We will send you a confirmation email once you register or make a purchase to inform you that we have received your details, and/or to confirm the legitimacy of your order.

When you submit personal data to www.crispinpatino.com.ve, our website will retain that information to help gain a better understanding of your preferences, thereby improving our service and products. We may also store information about past purchases in order to modify our page to your liking and better serve you when visiting our website in the future.

www.crispinpatino.com.ve may send you information about our new products and specials. If you do not wish to receive emails from us, please send us a newsletter removal request to info@crispinpatino.com.ve. Please keep in mind that if you make a subsequent purchase we will need to retain your personal information to verify your credit card and the registered delivery address.


It is our policy not to collect personal information of any child or teenager under 18 years of age. If for any reason a parent or guardian has submitted personal details of a child or teenager under 18 years, please send an email to info@crispinpatino.com.ve requesting that we should remove the information.


When you visit www.crispinpatino.com.ve, some of your browser data in the form of a "cookie" or similar files may be stored on your computer/device and/or our server. "Cookies" allow us to cater our website and our advertising according to the tastes and interests of our customers. "Cookies" are not harmful. Most browsers will allow you to disable or delete cookies, however some areas of our website may become inaccessible. You should read the instructions for your Internet browser to learn more about disabling cookies for specific websites.


The security of your information is of paramount importance to DDR sistemas, C.A. We use industry standard technology to ensure that your personal information is stored securely while maintaining your privacy; this includes the use of protocols such as Secure Sockets Layer (SSL) and services such as Digital Secure Server Identification.

DDR sistemas, C.A. implements all possible means at our disposal to protect the personal data we collect. As soon as we receive your information, we do everything possible to ensure it is stored securely. It is important, However, to keep your username and password secret (as well as any other information associated with your account) – this is your sole responsibility.

Links to other pages

We can not ensure the integrity of any personal information you submit to any linked third party websites. These are external sites which are simply linked to our site.

Acceptance of these terms

The use of this website implies that you agree with our security and privacy policy. If you do not agree to these terms, do not use this site. DDR sistemas, C.A. reserves the right to change these terms at any time. It is recommended you review these terms periodically. For more information please contact us at info@crispinpatino.com.ve